Registration Frequently Asked Questions

 

I am having trouble getting started with the online registration.

I cannot find my Registration Confirmation email.

What is included in the Conference registration fee?

Is there a website where I can check my membership status?

Can I become a member of HCSRN and then register with the member price?

Who should I contact about becoming an HCSRN member?

Can I bring a guest to the Welcome Reception?

How do I edit my contact information or add items to my order after I have already registered?

I need to cancel my Conference registration. What is the cancellation policy?

I can no longer attend the Conference, but my colleague is available. What is the substitution policy?

I have some dietary restrictions/special needs. How do I inform the Conference Planners?

Where will conference registration be located?

I would like to reserve a hotel room in Minneapolis. Which hotel should I contact?

 

I am having trouble getting started with the online registration.

Please visit https://conferencesolutionsinc.regfox.com/hcsrn-reg-2018 to complete your registration. 

 

I cannot find my Registration Confirmation email.

You will receive a registration confirmation email automatically after your online registration is completed. It serves as your official invoice, and was emailed to the address you used when registering. If you entered your email address wrong, it may be sending to the wrong address. If you entered a CC Email address, it will be sent there as well. Please check the spam or junk folders for your confirmation email. If you still cannot locate your confirmation, please email Register@ConferenceSolutionsInc.com to request a copy of your confirmation. 

 

What is included in the Conference registration fee?

Conference registration includes access to all Conference sessions, plenary sessions, poster sessions and all Conference meal functions.

 

Is there a website where I can check my membership status?

You can see a current list of all HCSRN members at http://www.hcsrn.org/en/About/Members/.

 

Can I become a member of HCSRN and then register with the member price?

Unfortunately, no. Membership is at the institution level, not the individual level. If your institution is a member, you can register at the membership price.

 

Who should I contact about becoming an HCSRN member?

If you would like more information about your institution becoming a member, please visit the HCSRN membership website: http://www.hcsrn.org/en/About/Membership/.

 

Can I bring a guest to the Welcome Reception?

Unfortunately guests are not permitted to attend the Welcome Reception.
 

How do I edit my contact information or add items to my order after I have already made my purchase?

Please email Register@ConferenceSolutionsInc.com to make additions or changes to an existing registration. Please be sure to mention HCSRN 2018 in the subject line and include the registrant name and email address in the body of your email.

 

I need to cancel my registration. What is the cancellation policy?

We are happy to accommodate a refund for your purchase if you are unable to find a substitute prior to the deadline. Cancellation requests must be made in writing by emailing Register@ConferenceSolutionsInc.com. Cancellations received by March 9, 2018, will be refunded, less a 20% administrative fee. Unfortunately, no refunds will be given for cancellations received after March 9, 2018.   

 

I can no longer attend the Conference, but my colleague is available. What is the substitution policy?

If you know someone else who is interested in attending, payment of a $50 administrative fee enables you to transfer your registration to another person. Please email Register@ConferenceSolutionsInc.com to intiate the substitution. Substitutions will be transferred at the same rate as the original registration and can be made up until the pre-registration deadline, or onsite at the Conference Registration Desk.

 

I have some dietary restrictions/special needs. How do I inform the Conference Planners?

You will be able to select from a list of dietary restrictions during the registration process. Every effort is made to ensure conference meals accommodate a wide-range of dietary preferences; however, due to vendor limitations not all dietary restrictions can be accommodated.  You can also indicate special needs information during registration, and a member of our team will contact you as needed.

 

Where will conference registration be located?

The Conference will be held at the Hyatt Regency Minneapolis, at 1300 Nicollet Mall, Minneapolis, MN 55403. The Registration Desk will be located in the Nicollet Promenade A.

 

I would like to reserve a hotel room in Minneapolis. Which hotel should I contact?

HCSRN has secured a discounted rate at the Hyatt Regency Minneapolis, where all conference events will take place.  

Visit the Accommodations Page to learn more and to reserve your room.  Reservations can be made at the group rate until March 9, 2018, or until the group block is sold out; whichever occurs first.